Zetrix AI Proposes Payment Split to Clear JPJ Arrears

Zetrix AI Bhd announced to Bursa Malaysia on 13 November 2026 that it has proposed separating future collections and making several lump-sum payments within a short period to settle overdue amounts owed to Jabatan Pengangkutan Jalan (JPJ), following a service suspension expected to reduce company revenue by approximately 15 per cent.

The structured repayment strategy follows the suspension of the Zetrix AI Bhd group's services as a collection agent on behalf of Jabatan Pengangkutan Jalan (JPJ). For Malaysian users and investors, the announcement notes that the government is evaluating the proposal while Zetrix AI Bhd conserves cash and reduces its physical e-service centres.

Key Facts

Zetrix AI Bhd disclosed its structured repayment plan to Bursa Malaysia on 13 November 2026 to resolve overdue remittances owed to Jabatan Pengangkutan Jalan (JPJ). Following the suspension of its JPJ collection agent services, Zetrix AI Bhd expects an approximate 15 per cent revenue drop based on JPJ contributions up to 31 December 2025.

How Does Zetrix AI Bhd Propose to Clear Its JPJ Arrears?

Zetrix AI Bhd has proposed isolating all future collections and making several lump-sum payments within a short timeframe to clear its overdue balances with Jabatan Pengangkutan Jalan (JPJ). According to a 13 November 2026 statement to Bursa Malaysia, the government is currently evaluating this structured repayment proposal following the group's service suspension.

To fund the lump-sum payments for the overdue remittances, Zetrix AI Bhd stated that the group is actively conserving cash. The exact RM value of the overdue remittances and the specific payment schedule have not been announced.

"This step may include deferring several development projects aimed at driving future organic growth as well as cancelling the interim dividend payment for 2026."

Zetrix AI Bhd statement to Bursa Malaysia, reported by Bernama (13 November 2026)

Zetrix AI Bhd may defer future organic growth development projects and cancel its 2026 interim dividend to conserve cash for lump-sum repayments to Jabatan Pengangkutan Jalan (JPJ).

What Is the Financial and Operational Impact on Zetrix AI Bhd?

Zetrix AI Bhd expects the suspension of its Jabatan Pengangkutan Jalan (JPJ) collection agent services to reduce company revenue by approximately 15 per cent, based on JPJ contributions up to 31 December 2025. The company stated this revenue drop will directly affect profitability, while indirect effects over the next two quarters remain undetermined.

Alongside financial pressures, the suspension has triggered physical operational adjustments across the group. Zetrix AI Bhd has not disclosed the exact number of centres affected or any associated RM figures.

"At the same time, as a result of this suspension, the company is right-sizing its operations by reducing its physical e-service centres."

Zetrix AI Bhd statement to Bursa Malaysia, reported by Bernama (13 November 2026)

Zetrix AI Bhd is reducing its physical e-service centres while assessing the undetermined indirect financial impact of the JPJ suspension across the next two quarters.

Who Is This For in Malaysia?

This announcement primarily affects Malaysian users who rely on Zetrix AI Bhd's physical e-service centres for Jabatan Pengangkutan Jalan (JPJ) collection services, as well as Zetrix AI Bhd shareholders on Bursa Malaysia. Both groups face near-term adjustments as the company scales back physical service outlets and considers cancelling its 2026 interim dividend.

• Physical e-service centre users: Zetrix AI Bhd's services as a collection agent for Jabatan Pengangkutan Jalan (JPJ) are suspended, and the group is adjusting its operational size by reducing its physical e-service centres.
• Bursa Malaysia shareholders: Zetrix AI Bhd expects a direct impact on profitability from an approximate 15 per cent revenue decline, potential deferral of development projects aimed at future organic growth, and potential cancellation of the 2026 interim dividend.

Malaysian users of physical e-service centres and Zetrix AI Bhd shareholders are directly affected by the suspension of JPJ collection agent services and potential 2026 interim dividend cancellation.

Common Questions

Common questions regarding Zetrix AI Bhd's 13 November 2026 Bursa Malaysia announcement centre on government approval of the repayment plan, physical e-service centre operations, and the 2026 interim dividend. Zetrix AI Bhd's proposal to separate future collections and pay JPJ arrears in lump sums remains under government evaluation.

Has the Malaysian government approved Zetrix AI Bhd's JPJ repayment proposal?

No approval has been announced yet. In a 13 November 2026 statement to Bursa Malaysia, Zetrix AI Bhd stated that its proposal to separate future collections and make several lump-sum payments is currently being evaluated by the government.

Are Zetrix AI Bhd's physical e-service centres still operating normally in Malaysia?

Service availability has been affected. Zetrix AI Bhd confirmed that its services as a collection agent for Jabatan Pengangkutan Jalan (JPJ) have been suspended, and it is currently right-sizing operations by reducing its physical e-service centres; specific branch counts have not been announced.

Will Zetrix AI Bhd pay an interim dividend for 2026?

A final decision has not been confirmed, but Zetrix AI Bhd stated that conserving cash to settle overdue JPJ remittances may include cancelling its interim dividend payment for 2026, alongside deferring several development projects meant to drive future organic growth.

Sources and Methodology

All figures, dates, and corporate statements in this article are sourced exclusively from the 13 November 2026 Careta report citing Bernama and Zetrix AI Bhd's statement to Bursa Malaysia. Every fact in this summary is translated directly from the original Malay-language Careta report without external estimates or unverified figures.

Source publication: Careta — "Zetrix AI Proposes Payment Split to Clear JPJ Arrears" (originally published in Malay, citing Bernama).

Original report: Careta

All source facts and direct quotations were translated from Malay into British English. No Ringgit Malaysia (RM) monetary figures or currency conversions appeared in the source material.

This article is based on the source report above and was last updated on 14 November 2026.