Malaysian Government Moves to Sue MyEG and Zetrix AI

The Malaysian government has initiated legal proceedings, including civil lawsuits, against MyEG Sdn Bhd and Zetrix AI Bhd on 27 October 2026 after both firms failed to remit RM314 million in overdue revenue alongside late-transfer penalties within the stipulated timeframe.

Transport Minister Anthony Loke confirmed that the Ministry of Transport (MOT) and the Road Transport Department (JPJ) previously suspended both companies as collection agents after revenue collected between 19 May and 30 September was not submitted, emphasising that public collections cannot form part of company operating funds.

Key Facts

Why Is the Malaysian Government Suing MyEG and Zetrix AI?

The government is taking civil action because MyEG Sdn Bhd and Zetrix AI Bhd failed to settle unremitted government collections totalling RM314 million alongside late-transfer penalties. The Ministry of Transport considers this failure a serious breach of agreement terms, strictly prohibiting revenue collectors from utilising public funds within their internal corporate operational finances.

Anthony Loke stated that the Ministry of Transport made the complete settlement of all late-transfer penalties an absolute prerequisite prior to considering any service extension or operational review for either collection entity.

“Kerajaan turut mencadangkan supaya jaminan bank daripada syarikat induk diwajibkan bagi mana-mana syarikat yang dilantik sebagai ejen pemungut, sebagai langkah melindungi hasil kerajaan daripada risiko ketirisan,”

Anthony Loke, Minister of Transport

The Malaysian government has commenced civil legal action against MyEG Sdn Bhd and Zetrix AI Bhd over RM314 million in unremitted Road Transport Department revenue.

What Operational Changes Will JPJ Implement for Revenue Collection?

The Ministry of Transport and JPJ will reduce reliance on third-party collection agents by expanding JPJ digital channels and introducing Treasury Minor Receipt Accounts. These accounts ensure all road transport revenue flows directly into government coffers rather than routing through third-party commercial bank accounts, eliminating intermediate corporate fund holding.

Anthony Loke outlined that the Treasury Minor Receipt Account mechanism remains under active consultation between the Ministry of Transport, the Ministry of Finance, and the National Accounting Department of Malaysia. Additionally, the Accounts Receivable module inside the Government Revenue Management System will automatically halt transactions if a collecting agent fails to transfer collected funds within one working day following a transaction (T+1).

The Road Transport Department is moving revenue collection directly to in-house digital channels and Treasury Minor Receipt Accounts to bypass third-party intermediary accounts entirely.

Who Is This For in Malaysia?

This update directly affects Malaysian motorists and vehicle owners relying on appointed third-party agents for JPJ transactions, as the government accelerates the transition towards direct JPJ digital platforms. Services handled by suspended collection agents MyEG and Zetrix AI remain conditioned upon the full settlement of the outstanding RM314 million revenue arrears and associated penalties.

Vehicle owners face shifting collection procedures as JPJ cuts reliance on third-party collection agents following the suspension of MyEG and Zetrix AI.

Common Questions

Why were MyEG and Zetrix AI suspended as JPJ collection agents?

Both companies were suspended after failing to transfer government revenue collections totalling RM314 million to the government for the period between 19 May and 30 September, alongside failing to clear the resulting late penalties.

What happens if a collection agent fails to remit JPJ revenue on time?

Under proposed enhancements to the Government Revenue Management System's Accounts Receivable module, transactions will automatically terminate if a collecting agent fails to transfer revenue within one working day (T+1) after the transaction occurs.

Will third-party collecting agents need bank guarantees in the future?

Yes, the government has proposed making parent-company bank guarantees mandatory for any entity appointed as a collecting agent to safeguard government revenue against potential leakage and non-remittance risks.

Sources and Methodology

Information sourced directly from the report published by Bernama and Careta titled "Kerajaan Dalam Proses Saman MyEG, Zetrix AI". Non-English statements were translated from the original Malay source text.

Original report: Careta

This article is based on the source report above and was last updated on 28 October 2026.