JPJ Mandates Runner Registration Starting January 2027

Jabatan Pengangkutan Jalan (JPJ) has announced mandatory registration for all vehicle liaison runners across Malaysia on 1 November 2026, enforcing compulsory compliance beginning 1 January 2027. Under this directive, only approved runners registered through the Sistem Perantara Berdaftar (SPB) system will be permitted to conduct transactions on behalf of customers at any JPJ office nationwide.

According to an announcement on the official JPJ Facebook page, this regulatory measure is intended to oversee runner activities with greater structure, transparency, and integrity. Registration opened on 1 November 2026 via the official SPB portal, granting approved applicants an official digital credential known as the Kad Digital Perantara Berdaftar.

Key Facts

The Jabatan Pengangkutan Jalan (JPJ) runner framework establishes strict operational parameters, digital credentials, and procedural deadlines for intermediaries operating at agency counters across Malaysia. Key regulatory dates, qualification criteria, transaction quotas, and platform requirements govern how individuals and commercial organisations conduct official JPJ transactions on behalf of paying clients.

**JPJ mandates that all runners must register through the Sistem Perantara Berdaftar before 1 January 2027 to conduct counter transactions in Malaysia.**

What Are the Eligibility Requirements for JPJ Registered Intermediaries?

Applicants seeking approval as a Perantara Berdaftar must satisfy four statutory criteria stipulated by Jabatan Pengangkutan Jalan (JPJ). Candidates must be Malaysian citizens, hold a valid MyKad, be at least 18 years old, and remain entirely free from any JPJ blacklists, restriction records, or outstanding legal enforcement proceedings.

The registration structure is split into two operational classifications: Perantara Individu (Individual Intermediary) and Perantara Organisasi (Organisation Intermediary). Counter allowances are allocated in accordance with these categories at department branches nationwide.

• Perantara Individu: Permitted a maximum of three transactions per queue turn.
• Perantara Organisasi: Permitted a maximum of five transactions per queue turn.

**Under JPJ regulations, individual runners may handle up to three transactions per queue turn, while registered organisations are allocated a maximum of five.**

How Do Applicants Register Through the Sistem Perantara Berdaftar Portal?

Intermediaries must register online through the official portal at spb.jpj.gov.my using a smartphone or computer. Prospective applicants must possess a MyJPJ ID Advance account, select their category, complete eKYC identity verification, nominate three operational states, submit a self-declaration, and update the temporary password dispatched to their email address.

Applicants who do not already possess a MyJPJ ID Advance account must either present themselves in person at a JPJ counter or activate the credential through the MyJPJ mobile application utilising MyDigital ID. While applicants can alter their three designated operating states at any time, changes are restricted to once every 24 hours.

**Registration for JPJ intermediary status requires an active MyJPJ ID Advance account and electronic Know Your Customer identity verification via the SPB portal.**

What Are the Rules Governing the Kad Digital Perantara Berdaftar?

The Kad Digital Perantara Berdaftar serves as the official digital credential for approved runners, remaining inactive until 31 December 2026 before formal activation on 1 January 2027. The digital pass carries a two-year validity from its activation date, but Jabatan Pengangkutan Jalan retains the authority to block or revoke credentials at discretion.

Approved runners must produce their active digital card alongside all relevant client documentation when presenting matters at JPJ counters. JPJ maintains enquiry hotlines on 03-8892 8099, 03-8892 8088, 03-8892 8015, and 03-8892 8090, which operate Monday to Friday between 8:00 AM and 4:30 PM.

**The Kad Digital Perantara Berdaftar remains valid for two years from activation but may be suspended or revoked at any time by JPJ.**

Who Is This For in Malaysia?

This regulatory update directly affects all Malaysian individuals and commercial representatives who execute transport transactions on behalf of customers at Jabatan Pengangkutan Jalan (JPJ) counters nationwide. Vehicle runners, agency liaisons, and motoring service providers must secure formal department approval prior to 1 January 2027 to maintain their commercial operational privileges.

Sole operators must align their scheduling with the three-transaction limit enforced per queue turn, while agencies sending corporate liaisons must register under the organisation intermediary category to access the five-transaction quota. Motorists employing runners will require verified Perantara Berdaftar representatives to ensure documentation can be lodged at JPJ offices.

**All third-party runners acting on behalf of vehicle owners must obtain JPJ approval before 1 January 2027 to legally conduct counter transactions.**

Common Questions

These common questions address the core operational rules, verification requirements, and credential timelines established by Jabatan Pengangkutan Jalan for third-party runners in Malaysia. Every intermediary must understand the specific eligibility benchmarks, registration steps, and transaction allowances enforced nationwide to ensure uninterrupted counter operations beginning 1 January 2027.

How can runners activate a MyJPJ ID Advance account for registration?

Applicants lacking an active MyJPJ ID Advance credential can secure one by visiting a physical JPJ counter in person or by completing activation within the MyJPJ mobile application via MyDigital ID before initiating their registration application on the official Sistem Perantara Berdaftar portal.

How frequently can a registered runner alter their designated operating states?

Registered intermediaries must choose three Malaysian states for counter transactions during registration. While applicants can alter these selected states at any point in the system, modifications are strictly restricted to once every 24 hours according to official Jabatan Pengangkutan Jalan guidelines.

When does the Kad Digital Perantara Berdaftar officially become active?

Approved applicants receive a digital pass that remains inactive until 31 December 2026 before official activation begins on 1 January 2027. Once activated, the Kad Digital Perantara Berdaftar holds a validity period of two years for counter transactions across all JPJ branches.

**All runners conducting counter transactions on behalf of clients must secure approval through the Sistem Perantara Berdaftar before 1 January 2027.**

Sources and Methodology

This report compiles official regulatory criteria published by Careta regarding the mandate by Jabatan Pengangkutan Jalan requiring third-party intermediaries to register before January 2027. Information regarding eligibility qualifications, portal workflows, and credential validity was documented directly from the primary reporting published on 1 November 2026 without speculative extrapolation.

Original report: Careta

Source content was translated from the original Malay report. No currency conversions were performed as the source material contains no monetary values.

**All operational specifications and eligibility terms derive exclusively from the Careta domestic news report published on 1 November 2026.**

This article is based on the source report above and was last updated on 1 November 2026.