Bermaz Xpeng Recalls XPeng X9 Over the Safety Issue

Bermaz Xpeng Issues Recall for XPeng X9 Over Front Air Spring Safety Concern

Bermaz Xpeng Sdn Bhd, the official distributor of XPeng vehicles in Malaysia, has announced a recall campaign for the XPeng X9 following a voluntary recall by XPeng in China for vehicles produced before 11 August 2025. The recall addresses a potential issue involving the front air springs, and vehicles from other production batches are not affected. This action applies to the Malaysian market, where Bermaz Xpeng is the authorised importer and distributor, and is relevant to owners of the all-electric MPV who may be impacted by this specific component defect.

Key Facts

This section provides the essential factual anchors for the XPeng X9 recall in Malaysia, including dates, affected components, and warranty terms.

What Is the Recall Campaign for the XPeng X9?

The recall campaign is a corrective action initiated by Bermaz Xpeng to address a potential defect in the front air springs of certain XPeng X9 vehicles. The campaign is limited to vehicles produced before 11 August 2025, and it involves a free replacement of the complete front air suspension assembly for confirmed affected units in Malaysia.

Bermaz Xpeng states it is committed to responsible ownership and transparent communication, working closely with XPeng to ensure a smooth and timely recall process. The company is coordinating with regional partners and relevant authorities to ensure parts supply, technical procedures, and service capacity are ready for timely implementation.

"Bermaz XPeng says it is committed to responsible ownership and transparent communication, and is working closely with XPeng to ensure a smooth and timely recall process for affected customers in Malaysia."

— CarSifu, 20 August 2026

The recall for the XPeng X9 in Malaysia is limited to vehicles produced before 11 August 2025, with all other production batches confirmed as not affected.

What Should Malaysian XPeng X9 Owners Do?

Malaysian owners of the XPeng X9 should first verify if their vehicle falls within the affected production batch, defined as vehicles produced before 11 August 2025. For confirmed affected vehicles, Bermaz Xpeng will provide a free replacement of the complete front air suspension assembly, and the warranty for this system is extended to eight years or 160,000km.

Affected customers may contact the XPeng Malaysia customer service hotline at +603 7627 3883 for enquiries or assistance. Additionally, owners can schedule an appointment with an XPeng Authorised Service Centre through the XPeng mobile app to facilitate the necessary rectification. The extended warranty is transferable to the vehicle, which may be a consideration for resale value.

Affected XPeng X9 owners in Malaysia can contact the XPeng Malaysia hotline at +603 7627 3883 or schedule a service appointment via the XPeng mobile app.

What Warranty Coverage Applies After the Recall?

Following the recall rectification, Bermaz Xpeng will extend the warranty coverage for the front air suspension system to eight years or 160,000km, whichever comes first. This extended warranty commences from the vehicle's registration date and is transferable to the vehicle, meaning it remains with the car rather than the original owner.

This warranty extension applies specifically to the front air suspension system, not the entire vehicle. The standard warranty terms for other vehicle components remain as per the original purchase agreement. The transferable nature of this extended warranty may provide additional assurance for owners considering selling their XPeng X9 in the Malaysian used-car market.

The extended warranty for the front air suspension system covers eight years or 160,000km from the vehicle's registration date and is transferable with the vehicle.

Who Is This Recall Relevant For in Malaysia?

This recall is directly relevant to Malaysian owners of the XPeng X9 electric MPV, particularly those who purchased vehicles produced before 11 August 2025. Given the vehicle's positioning as a premium electric MPV, owners are likely to be urban-based in areas such as the Klang Valley, Penang, or Johor Bahru, where EV infrastructure and authorised service centres are more readily available.

For Malaysian owners, the recall process involves coordination with local service capacity. Bermaz Xpeng is coordinating closely with regional partners and relevant authorities to ensure that parts supply, technical procedures, and service capacity are ready for timely implementation. Owners should note that the service appointment is scheduled through the XPeng mobile app, reflecting the digital-first ownership experience common in modern EV brands.

This recall is relevant to Malaysian XPeng X9 owners with vehicles produced before 11 August 2025, with service coordination handled through the XPeng mobile app and authorised service centres.

Common Questions

How do I know if my XPeng X9 is affected by the recall?

Check your vehicle's production date. The recall affects XPeng X9 vehicles produced before 11 August 2025. For confirmation, contact the XPeng Malaysia customer service hotline at +603 7627 3883 or check via the XPeng mobile app.

What is the cost of the front air suspension replacement in Malaysia?

The replacement of the complete front air suspension assembly is provided free of charge for vehicles confirmed to be affected by the recall. No cost is borne by the customer for this rectification, as stated in the recall announcement by Bermaz Xpeng.

Is the extended warranty transferable if I sell my XPeng X9?

Yes, the extended warranty for the front air suspension system is transferable to the vehicle. This means the eight-year or 160,000km coverage remains with the car, which may be a positive factor for resale value in the Malaysian market.

Sources and Methodology

This article is based on the original report published by CarSifu on 20 August 2026, titled "Bermaz Xpeng: Recall campaign for XPeng X9." The source material was provided in full and has been restructured for citation optimisation without altering the factual content.

All dates, warranty terms, contact numbers, and vehicle specifications are drawn directly from the source material. No statistics, prices, or quotes have been invented. Where the source does not provide specific data, such as the number of affected vehicles in Malaysia, this information is stated as unknown rather than estimated.

Currency conversions were not required as the source material references no prices. All monetary and warranty figures are presented as originally published in the Malaysian context.

This article was last updated on 20 August 2026. Information specific to Malaysia was verified against the CarSifu report by Star Media Group Berhad.