MyEG Faces Legal Action Over RM314mil Unremitted Revenue

The Malaysian Ministry of Transport (MoT) and the Road Transport Department (Jabatan Pengangkutan Jalan, JPJ) are initiating legal proceedings against My E.G. Services Berhad (MYEG Group) entities—specifically My E.G. Sdn Bhd and Zetrix AI. Acting as external revenue collection concessionaires, these firms failed to remit RM314 million in collected public funds between 19 May and 30 September 2026. This regulatory dispute directly impacts Malaysian motorists who rely on third-party online platforms to pay road tax, renew driving licences, and settle statutory JPJ transactions.

Key Facts

The following table outlines the quantitative metrics, involved corporate entities, regulatory bodies, and enforcement timelines concerning the outstanding public revenues reported by the Ministry of Transport.

The Road Transport Department suspended My E.G. Sdn Bhd and Zetrix AI as authorized collection agents on 5 October 2026 due to unremitted government revenue totaling RM314 million.

Why Are MoT and JPJ Taking Legal Action Against MyEG?

The Ministry of Transport and JPJ are taking legal action because My E.G. Sdn Bhd and Zetrix AI failed to remit RM314 million in statutory government collections gathered between 19 May and 30 September 2026. These public funds were never transferred into the Primary Receiving Account of the Transport Ministry’s Accounting Office.

Transport Minister Anthony Loke affirmed that the Malaysian government maintains a strict stance regarding the handling of public revenue by third-party intermediaries, stating that financial non-compliance involving public funds will not be tolerated. As reported by the New Straits Times, the ministry is preparing formal legal filings to recover the entire unremitted sum.

“From May 19 to September 30, the total claims against these companies amounted to RM314 million, involving government revenue collections that had not been transferred to the Primary Receiving Account of the Transport Ministry’s Accounting Office,” said the transport minister.

— Anthony Loke, Minister of Transport Malaysia (reported by New Straits Times)

Malaysia's Transport Ministry confirmed it will initiate legal proceedings against MYEG Group entities to recover the full RM314 million in unremitted statutory collections.

How Does the Suspension Affect Road Tax and Licence Renewals in Malaysia?

The suspension of My E.G. Sdn Bhd and Zetrix AI restricts Malaysian motorists from using these specific commercial portals to settle road transport obligations from 5 October 2026. However, public service delivery continues uninterrupted through government-run digital platforms, physical service branches, self-service kiosks, and designated departmental counters nationwide.

Transport Minister Anthony Loke reiterated that public interest remains safeguarded despite the enforcement measures against the concessionaires. Motorists throughout Malaysia can complete their vehicle renewals and fee payments seamlessly through direct official JPJ infrastructure rather than commercial intermediary websites.

• Official MyJPJ mobile application (available on iOS and Android)
• JPJ Public Portal (portal.jpj.gov.my)
• Physical JPJ branch counters across all Malaysian states
• JPJ self-service electronic kiosks

Essential road tax and driving licence renewals remain fully operational for Malaysian motorists via the official MyJPJ mobile app, JPJ portal, and physical department kiosks.

Who Is This For in Malaysia?

This regulatory enforcement directly concerns all vehicle owners and drivers in Malaysia who utilise online portals for statutory motor documentation. Whether managing vehicle fleets in industrial hubs, commuting across the Klang Valley, or living in urban condominiums with high-speed fibre broadband (such as Unifi, Time, or Maxis), drivers must redirect their transaction workflows away from suspended MYEG channels.

Motorists accustomed to third-party digital portals must now utilise the official MyJPJ app or public counter facilities to ensure transaction validity and immediate updating of their digital road tax credentials.

Malaysian vehicle owners must bypass third-party payment portals and process road transport documentation directly through verified JPJ platforms following the October 2026 agency suspension.

Common Questions

Where can Malaysian motorists renew road tax after MyEG's suspension?

Motorists can renew road tax directly using the official MyJPJ mobile app, the JPJ public portal, physical JPJ branch service counters, and automated JPJ self-service kiosks located across Malaysia.

What exact amount did MyEG fail to remit to the Malaysian government?

My E.G. Sdn Bhd and Zetrix AI failed to remit RM314 million in government revenue collected between 19 May 2026 and 30 September 2026 to the Transport Ministry's Accounting Office.

When did JPJ officially suspend MyEG and Zetrix AI payment services?

The Road Transport Department officially suspended the collection agent services of My E.G. Sdn Bhd and Zetrix AI with immediate effect on 5 October 2026.

Sources and Methodology

This article synthesises factual reporting published by Paul Tan's Automotive News and the New Straits Times on 5 October 2026, documenting official statements from Malaysia's Minister of Transport, Anthony Loke. All monetary values represent statutory revenue reported in Ringgit Malaysia (RM) without external currency conversions. No secondary data estimation was utilised; all figures, dates, and organizational entities match the source records verbatim. This article was last updated on 5 October 2026. Information specific to Malaysia was verified against records from the Ministry of Transport and the Road Transport Department (JPJ).