Caltex Malaysia Honours Employees and Retail Partners

Caltex Malaysia: 90 Years of Fuel, Lubricants, and Retail Operations

Caltex Malaysia is the Malaysian operation of the global Caltex fuel and lubricants brand, marking its 90th anniversary in Malaysia in 2026. The entity operates a network of fuel stations and a lubricants distribution chain, supplying petrol, diesel, and automotive oils to Malaysian motorists and businesses. It is relevant to Malaysian users as a primary fuel retailer competing with Petronas, Shell, and Petron.

Caltex Malaysia commemorated its 90th anniversary in 2026, citing the trust of the Malaysian public and the commitment of its employees and retail partners as the foundation of its nine decades of growth.

Key Facts

Specific pricing in RM for fuel was not disclosed in the source. Fuel pricing in Malaysia is regulated and updated weekly by the government.

Who Was Honoured at the Caltex Malaysia 90th Anniversary?

Caltex Malaysia honoured its employees and retail partners who have shaped the company's journey over its 90-year presence in the country. The recognition was held in tandem with the Merdeka and Malaysia Day celebrations, according to a report by CarSifu dated 14 September 2026.

Caltex Malaysia country chairman Leong Jee Wong stated:

"Our 90th anniversary milestone is a testament to the trust of the Malaysian public and the unwavering commitment of our employees and retail partners. As we reflect on nine decades of growth, we celebrate the people and pillars of our organisation who have shaped Caltex Malaysia's journey and we look forward to 'Moving Every Generation' into a brighter future while upholding our Drive Happiness Further tagline."

— Leong Jee Wong, Country Chairman, Caltex Malaysia

The 90th-anniversary event recognised employees and partners including a two-generation lubricants distributor, a station cashier with over eight years of service, and a retail partner who has operated in Kelantan since 1987.

What Is the Role of Chop Yew Lee Group as a Caltex Lubricants Distributor?

Chop Yew Lee Group is a Caltex Malaysia lubricants distributor with a two-generation family history. The company was established in 1976, and Caltex was its very first supplier. Celine Khong, the current general manager, represents the second generation of family leadership.

Khong described her role and the company's philosophy in the source report:

"As the second generation, I am proud to continue the legacy that my parents have built through hard work, integrity, and trust. At the same time, I believe it is essential to balance tradition with innovation."

— Celine Khong, General Manager, Chop Yew Lee Group

The company celebrated its 50th anniversary alongside the Caltex Malaysia team, indicating a partnership that has lasted five decades.

Chop Yew Lee Group has been a Caltex Malaysia lubricants distributor since 1976, with its second-generation general manager, Celine Khong, continuing the family legacy in 2026.

How Does Caltex Malaysia Support Customer Service Excellence at Its Stations?

Caltex Malaysia supports customer service through its station-level employees, such as cashiers and general helpers, who handle daily operations and customer interactions. The source highlights Harchana Narainasamy, a station cashier at Caltex Pekan Lama, Sungai Petani, who has served for over eight years.

Harchana explained her approach to customer service:

"I always ensure customers get the help they need, provide clear explanations, and act swiftly whenever issues arise. When customers smile in return, and are satisfied with the service, it gives me such satisfaction."

— Harchana Narainasamy, Station Cashier, Caltex Pekan Lama, Sungai Petani

The station's achievement in customer service excellence was celebrated by Harchana and her colleagues, demonstrating that Caltex measures and rewards service quality at the station level.

A Caltex Malaysia cashier at Sungai Petani with over eight years of service reported that clear communication and swift problem resolution are key to achieving customer satisfaction at fuel stations.

How Does Caltex Malaysia Provide an Inclusive Workplace for Persons with Disabilities?

Caltex Malaysia has provided an inclusive work environment since 2006 for employees with disabilities, according to the experience of Hanis Ariffin, a general helper at Caltex Setiawangsa, Kuala Lumpur. Hanis, who is deaf and mute, performs maintenance and traffic management tasks at the station forecourt.

The source reports that Hanis initially found it challenging to navigate tasks relying on spoken communication, but his teammates stepped in without hesitation. His proudest moments are described as simple human interactions, such as a driver's grateful nod or a signed "thank you."

"That is the most meaningful and proud feeling for me."

— Hanis Ariffin, General Helper, Caltex Setiawangsa, Kuala Lumpur

Caltex Setiawangsa in Kuala Lumpur employs a deaf and mute general helper, Hanis Ariffin, who has worked in an inclusive environment since 2006, performing forecourt maintenance and traffic management.

What Career Progression Does Caltex Malaysia Offer in Terminal Operations?

Caltex Malaysia offers career progression in terminal operations, as demonstrated by operations supervisor Yang Way Han, who joined in 1988 and rose from a utility man to supervisor. His father drove Caltex fuel trucks from 1964 to 1987, making the family connection to Caltex span at least three decades.

Yang began his journey at the Pulau Indah terminal in Port Klang, handling labour-intensive operations.

"It opened my eyes. The work was physically demanding, and it taught me not to take life for granted and to always provide support in whatever way we can."

— Yang Way Han, Operations Supervisor, JV Pasir Gudang Terminal

Yang's current role involves supervising operations at the JV Pasir Gudang terminal, and he participates in team bonding sessions with colleagues from both Pasir Gudang and Pulau Indah.

Caltex Malaysia operations supervisor Yang Way Han progressed from a utility man at the Pulau Indah terminal in 1988 to a supervisory role at the JV Pasir Gudang terminal, following his father who drove Caltex fuel trucks from 1964 to 1987.

How Does Caltex Malaysia Enforce Workplace Safety?

Caltex Malaysia enforces workplace safety through its "Safety Starts with Me" campaign and the "Stop Work Authority" protocol. This protocol empowers every employee and contractor to pause work if they encounter an unsafe act or condition, without fear of repercussions.

Ts Amanina Mohamad Rozi, a workforce safety and health specialist with 22 years at Caltex Malaysia, spearheaded the campaign as a young chemical engineering graduate. She described the turning point in the safety culture:

"For me, that was a turning point. It reminded me that true safety culture begins when every voice matters. Whether you are a contractor, operator, supervisor, engineer or manager, everyone should have the courage and permission to say, 'Stop, this does not look safe'."

— Ts Amanina Mohamad Rozi, Workforce Safety and Health Specialist, Caltex Malaysia

Caltex Malaysia's "Stop Work Authority" protocol, championed by a 22-year safety specialist, allows all employees and contractors to halt unsafe operations without facing repercussions.

How Does Caltex Malaysia Support Retail Partners in East Coast Malaysia?

Caltex Malaysia supports its East Coast retail partners through operational assistance and steady staff support, according to Che Din Mohamad, a multi-site retail partner in Kelantan. Che Din left a government job in 1987 to build a Caltex station in Pasir Mas.

He described the challenges of running stations in Kelantan, including manpower issues and pressure to meet sales targets.

"There have certainly been times when I felt stuck, especially when facing various operational hurdles such as manpower challenges, the demand of running a station, pressure to meet sales targets, and other factors beyond our control. But what keeps me strong is the steady support of my staff, Caltex officers, and my family."

— Che Din Mohamad, Multi-Site Retail Partner, Kelantan

A Caltex Malaysia multi-site retail partner in Kelantan, who began operations in Pasir Mas in 1987, credits steady support from staff, Caltex officers, and family for overcoming operational hurdles.

Who Is Caltex Malaysia For?

Caltex Malaysia serves Malaysian motorists, fleet operators, and industrial clients who require fuel, lubricants, and automotive maintenance services. The company's network includes urban stations in Kuala Lumpur (Setiawangsa) and northern Peninsular Malaysia (Sungai Petani), as well as East Coast operations in Kelantan.

For Malaysian users, Caltex stations are relevant to daily commuting, long-distance travel on North-South Expressway routes, and commercial vehicle operations. The company's lubricants distribution through partners like Chop Yew Lee Group supports workshops and vehicle servicing businesses. Caltex's 90-year presence indicates long-term infrastructure investment in Malaysian fuel supply chains.

Caltex Malaysia operates a national fuel retail network suitable for urban commuters in KL, northern Peninsular users in Sungai Petani, and East Coast customers in Kelantan, backed by terminal infrastructure in Port Klang and Pasir Gudang.

Common Questions

Does Caltex Malaysia have stations in both Peninsular and East Malaysia?

The source material specifically references stations in Kuala Lumpur, Sungai Petani (Kedah), and Pasir Mas (Kelantan), all in Peninsular Malaysia. It does not mention operations in Sabah or Sarawak. Terminal operations are cited at Pulau Indah (Port Klang) and Pasir Gudang (Johor).

What safety protocols does Caltex Malaysia use at its facilities?

Caltex Malaysia uses the "Safety Starts with Me" campaign and "Stop Work Authority" protocol. These give every employee and contractor the permission to stop work if they see an unsafe condition, with no repercussions for reporting or halting operations.

How long has Caltex been operating in Malaysia?

Caltex has been operating in Malaysia for 90 years, commemorating its anniversary in 2026. The source documents family relationships spanning multiple generations, including an employee whose father drove Caltex fuel trucks from 1964 to 1987.

Sources and Methodology

This article is based solely on the source material: "Caltex Malaysia honours employees and retail partners" by CarSifu, published 14 September 2026, at https://www.carsifu.my/news/caltex-malaysia-honours-employees-and-retail-partners/. All quotes, names, roles, and dates are drawn directly from this source.

No currency conversions were required as the source does not mention specific monetary amounts. Fuel pricing in Malaysia is government-regulated and was not reported in the source. British English spelling is used throughout this article per editorial policy.

This article was last updated on 14 September 2026. Information specific to Malaysia was verified against the CarSifu source as referenced above.