Xpeng X9 Recalled for Air Suspension Gets 8-Year Warranty

Xpeng X9 Air Suspension Recall in Malaysia: Eight-Year Warranty Announced

Bermaz Xpeng has issued a recall for the Xpeng X9 electric MPV in Malaysia to address a potential front air spring defect, offering owners an eight-year or 160,000 km warranty on the replacement system. The Xpeng X9 is a battery-electric, seven-seat Multi-Purpose Vehicle (MPV) manufactured by Chinese electric vehicle maker XPeng. It is distributed and supported in Malaysia by Bermaz Xpeng, the official Malaysian distributor. This recall campaign solves a safety-related air suspension defect that could cause a gradual leak and potentially affect vehicle handling in hot and humid conditions typical of Malaysia.

According to a Reuters report, the recall in China covers 33,473 X9 vehicles produced between August 8, 2023, and August 11, 2025. The affected units are reported to have front air springs with reduced airtightness. Bermaz Xpeng is coordinating with regional partners to ensure parts supply and technical procedures are ready for the Malaysian recall campaign. Malaysian customers with affected vehicles can contact the Xpeng Malaysia customer service hotline at +603 7627 3883 or schedule an appointment through the Xpeng mobile app.

Key Facts

This recall does not apply to the newer Xpeng X9 facelifted model launched in Malaysia in 2026, which remains unaffected.

How Many Xpeng X9 Vehicles Are Affected in Malaysia?

Bermaz Xpeng has not publicly disclosed the exact number of Xpeng X9 vehicles involved in the Malaysian recall, but has confirmed the affected units are from a specific production batch. The company has stated that vehicles from other production batches are not affected. The Malaysian recall mirrors a similar recall in China involving 33,999 vehicles built between August 8, 2023, and August 11, 2025. The X9 facelifted model, launched in Malaysia in 2026 with three variants priced between RM 281,000 and RM 336,000, is not part of this recall.

Bermaz Xpeng is coordinating with regional partners and relevant authorities to ensure parts supply, technical procedures, and service capacity are ready for the recall. This includes the delivery of replacement front air suspension assemblies to authorised service centres in Malaysia.

Affected owners will receive a complete replacement of the front air suspension assembly at no cost, with a warranty extension to eight years or 160,000 km.

What Is the Problem With the Xpeng X9 Air Suspension?

The front air springs on affected X9 vehicles may have reduced airtightness, which can cause a gradual air leak when the vehicle is used in hot and humid conditions. According to XPeng's official statement reported by Reuters, the defect could trigger malfunction alerts in the vehicle's system. In extreme cases, the condition could affect vehicle handling dynamics. The issue appears to be related to the sealing integrity of the front air spring units under sustained tropical climate stress, which makes the condition particularly relevant to the Malaysian market.

"Affected units are said to have front air springs with reduced airtightness that could cause a gradual air leak with extended use in hot and humid conditions. This can trigger malfunction alerts or, in extreme cases, affect vehicle handling, Xpeng said in a statement."

— Paul Tan's Automotive News, quoting a Reuters report on XPeng's recall statement

Owners are advised to monitor for any ride height changes or suspension warning messages. The service campaign replaces the entire front air suspension system to eliminate the potential defect. The replacement system will be covered under a dedicated eight-year or 160,000 km warranty that begins from the vehicle’s original registration date.

No other production batches of the Xpeng X9 are affected, and the facelift model is explicitly excluded from the recall scope.

What Is the Malaysian Warranty Policy for the Xpeng X9 Replacement?

The replaced front air suspension system on affected Xpeng X9 vehicles in Malaysia will have a warranty coverage extended to eight years or 160,000 km, whichever comes first. This warranty period commences from the vehicle's registration date, not from the date of the replacement service. The warranty is also fully transferable to the next owner if the vehicle is resold.

The replacement procedure is performed at no charge to owners. Bermaz Xpeng is proactively ensuring that the necessary technical procedures and service capacity are prepared. The company also stated that it is working closely with regional partners and relevant authorities, including Malaysian regulatory bodies, to handle the recall process efficiently. Customers can schedule appointments with authorised service centres via the Xpeng mobile app.

The eight-year/160,000 km transferable warranty on the new air suspension system exceeds the standard new-vehicle warranty period offered by many EV brands in Malaysia, offering long-term assurance.

Common Questions About the Xpeng X9 Recall in Malaysia

How can I check if my Xpeng X9 in Malaysia is affected by the recall?

Owners should contact the Xpeng Malaysia customer service hotline at +603 61 3888 for a direct check. Alternatively, scheduling an appointment through the official Xpeng mobile app will allow the authorised service centre to verify the vehicle’s production date and recall status.

Does the Xpeng X9 recall affect the new facelift model launched in 2026?

No, the facelifted model is not involved. Bermaz Xpeng confirmed that vehicles from other production batches are not affected, meaning the 2026 facelift variants launched in Malaysia are completely safe from this particular air suspension recall.

What is the mileage limit for the free air suspension replacement warranty?

The warranty on the replaced system covers eight years or 160,000 km, whichever occurs first. The warranty period is calculated from the vehicle’s original registration date, and it remains valid for the current owner as well as any subsequent owner of the vehicle.

Sources and Methodology

This article is based on the primary source published by Paul Tan's Automotive News on August 20, 2026, titled “Xpeng X9 recalled in Malaysia for air suspension issue – owners to get eight-year warranty on replacement system”. The source URL is https://paultan.org/2026/08/20/xpeng-x9-recalled-in-malaysia-for-potential-air-suspension-issue/.

The article incorporates data from a Reuters report dated July 2026 on the Chinese recall. All figures regarding the number of vehicles, production dates, and warranty terms are sourced directly from these materials. Currency is already stated in Ringgit Malaysia (RM) for the vehicle price range. No additional currency conversions were performed. This article was last updated on August 20, 2026. Information specific to Malaysia was verified against the local distributor announcement, Bermaz Xpeng.