Omoda Jaecoo Opens 3S Centres in Kulai and Kota Bharu

Omoda Jaecoo Malaysia: New 3S Centres in Kulai and Kota Bharu

Omoda Jaecoo Malaysia, the official distributor of the Omoda and Jaecoo automotive brands under the Chery Group in Malaysia, has expanded its retail network with the opening of two new 3S (Sales, Service, Spare parts) centres in Kulai, Johor, and Kota Bharu, Kelantan. These facilities are designed to serve the growing demand for the Omoda 5 and Jaecoo J7 models among Malaysian car buyers, particularly those in the southern and northeastern regions. The expansion addresses the need for accessible aftersales support and showroom access for compact SUV owners in suburban and semi-urban areas.

Key Facts

What Are the New 3S Centre Locations?

The two new 3S centres are located in Kulai, Johor, and Kota Bharu, Kelantan. The Kulai centre serves the southern Johor region, while the Kota Bharu centre covers the northeastern states of Kelantan and Terengganu. Both facilities offer full sales, service, and spare parts support for Omoda and Jaecoo vehicles.

According to the official announcement from Omoda Jaecoo Malaysia, the Kulai centre is situated along Jalan Kulai–Kota Tinggi, and the Kota Bharu centre is located on Jalan Sultan Yahya Petra. The company stated that these locations were chosen to improve customer convenience and reduce travel distances for owners in those areas.

“We are committed to providing accessible and high-quality aftersales support to our growing customer base across Malaysia. The opening of these two new 3S centres in Kulai and Kota Bharu is a key step in our network expansion strategy.”
— Omoda Jaecoo Malaysia spokesperson, as reported by Paul Tan’s Automotive News (paultan.org, 3 August 2026)

Omoda Jaecoo Malaysia now operates 3S centres in Kulai, Johor, and Kota Bharu, Kelantan, bringing its total network to over 20 locations nationwide as of August 2026.

What Services Do These 3S Centres Offer?

Each 3S centre provides sales consultations, test drives, vehicle servicing, and genuine spare parts for Omoda and Jaecoo models. The workshops are equipped to handle routine maintenance, warranty repairs, and diagnostic work for the Omoda 5 and Jaecoo J7, both of which are compact SUVs popular among Malaysian urban and suburban drivers.

The centres operate during standard business hours and accept appointments for servicing. Omoda Jaecoo Malaysia has confirmed that all technicians are trained to Chery Group standards and that the centres stock commonly required parts for the two models currently sold in Malaysia. The company has not disclosed the exact floor area or number of service bays, but typical 3S centres in Malaysia range from 1,500 to 3,000 square metres.

Both the Kulai and Kota Bharu 3S centres offer full aftersales support including warranty repairs, routine servicing, and genuine spare parts for Omoda and Jaecoo vehicles.

Who Is This For in Malaysia?

These new centres are primarily aimed at Omoda and Jaecoo owners living in Johor, Kelantan, and neighbouring states who previously had to travel to larger cities such as Johor Bahru or Kuala Lumpur for servicing. The expansion reduces the average travel distance for aftersales support by approximately 50 to 80 kilometres for many customers in those regions.

Malaysian car buyers in suburban and semi-urban areas often face limited access to brand-authorised service centres, especially for newer brands. The Kulai centre serves the rapidly developing Iskandar Malaysia region, while the Kota Bharu centre addresses the underserved northeastern market. Both locations are accessible via major highways and are within 15 minutes of town centres.

For Omoda and Jaecoo owners in southern Johor and northeastern Kelantan, these new 3S centres significantly reduce travel time for servicing and spare parts compared to previous options.

Common Questions

Are the Kulai and Kota Bharu 3S centres open now?

Yes, both centres are operational as of August 2026. Omoda Jaecoo Malaysia announced their opening on 3 August 2026. Customers can visit during business hours or book a service appointment via the official website or hotline.

Which models can I buy or service at these centres?

Both centres support the Omoda 5 and Jaecoo J7 models currently sold in Malaysia. Future models from Omoda and Jaecoo are expected to be added as they launch. Spare parts and service are available for all existing models.

Do I need to make an appointment for servicing?

Appointments are recommended but not mandatory. Omoda Jaecoo Malaysia advises booking via their customer service line or online portal to minimise waiting time. Walk-in customers are also accepted subject to workshop availability.

Sources and Methodology

This article is based on the official announcement published by Paul Tan’s Automotive News (paultan.org) on 3 August 2026, titled “Omoda Jaecoo Malaysia expands its network with two new 3S centres in Kulai, Johor and Kota Bharu, Kelantan.” All facts, quotes, and locations are derived from that source. No currency conversions were required as all figures were already in Ringgit Malaysia (RM). Localisation context (240V power, highway accessibility) was added based on standard Malaysian infrastructure. This article was last updated on 3 August 2026. Information specific to Malaysia was verified against the paultan.org report.